Correction

Mailbutler — Mailbutler GmbH, Berlin (DE)

What happens to your submission

Your submission does not appear in the directory straight away. We look at the evidence and, if it holds, write a new assessment with a date and a record of the change. That separation is precisely what makes the entry worth something to your customers. It costs you nothing.

Current state
CriterionIn the directory
Data processing agreementMailbutler regelt die Auftragsverarbeitung ohne gesonderten Abschluss und stellt trotzdem ein Dokument bereit: „If you are a … customer … you do not need to sign an additional Data Protection Agreement. If you are a partner or a customer who needs further documentation of compliance with Mailbutler acting as a Processor, Mailbutler offers Data Processing Agreements (DPAs) to users upon request.“ Eine Fassung steht zum Herunterladen bereit. Für die Dokumentation gegenüber der Aufsicht ist beides brauchbar.
Place of processingMailbutler benennt Übermittlungen und ihre Grundlage: „Our service providers are located outside the European Union, including in the United States. When transferring personal data to third countries, we use appropriate safeguards under GDPR, including: EU Standard Contractual Clauses (SCCs), additional contractual, technical, and organizational measures.“ Ein Betrieb ausschließlich in der EU wird nicht zugesagt.
Training on customer dataDie Zusage betrifft nur einen Teil der Daten: „Mailbutler affirms that any data accessed through Google Workspace APIs is not used to develop, improve, or train generalized or non-personalized artificial intelligence (AI) and/or machine learning (ML) models.“ Für Inhalte, die nicht über Google-Schnittstellen kommen, sagt die Erklärung nichts Entsprechendes. (Quelle: https://mailbutler.io/privacy-policy, abgerufen 31.07.2026 · Archivstand von Hand gelesen)
CertificationsKeine Zertifizierung ausgewiesen.
SubprocessorsKeine namentliche Liste gefunden.
A publicly retrievable page carrying the statement. Best on your own domain — what we can read there, your customers can read too.
For queries about this submission only. No mailing list, no sharing.

Would you like to maintain the entry and be heard before changes? A correction with evidence does not require that — it is covered by the vendor programme.

The interface is available in English. Directory entries, the AI register we produce, the quarterly record and the contract annexes remain in German — they are the authoritative documents.

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